1Introduction
These Terms of Service ("Terms") govern the access to and use of the Zeuvox platform ("Zeuvox", "Platform", "we", "us", "our").
Zeuvox is an online platform that allows users to access and participate in live, real-time conversations with other users ("Creators") in exchange for digital credits ("Tokens"), billed based on time.
By accessing or using Zeuvox, you confirm that you have read, understood, and agree to be bound by these Terms.
If you do not agree, you must not use the Platform.
2Eligibility — 18+ Only
Zeuvox is strictly intended for adults.
By using the Platform, you confirm that:
- You are 18 years of age or older
- You have full legal capacity to enter into binding agreements
- You are using the Platform voluntarily and consciously
Zeuvox does not knowingly allow minors to use the Platform. Any account found to be used by a person under 18 will be immediately terminated without refund.
3Nature of the Platform
⚠️ Important Notice
Zeuvox is not a provider of professional services.
Zeuvox:
- Does not provide legal, medical, psychological, financial, or professional advice
- Does not control, supervise, or guarantee the content of conversations
- Acts solely as a technical intermediary and marketplace
Creators are independent users and are solely responsible for the content of their conversations.
4Account Registration
To use certain features, you must create an account.
You agree to:
- Provide accurate and truthful information
- Keep your account credentials secure
- Be fully responsible for all activity under your account
Zeuvox is not responsible for unauthorized access resulting from your failure to protect your credentials.
5Tokens, Payments & Billing
5.1 Tokens
Tokens are digital credits that allow access to paid features on the Platform.
Tokens:
- Have no cash value
- Are not legal tender
- Are non-transferable
- Are non-refundable
5.2 Token Purchases
By purchasing Tokens, you expressly agree that:
- The supply of a digital service begins immediately upon purchase
- You waive any right of withdrawal or refund once Tokens are credited to your account
This is in accordance with applicable consumer protection laws regarding digital content.
6Use of Tokens & No Refunds
Tokens are consumed based on time spent in live conversations.
No Refunds Policy
Once Tokens are purchased or spent in a conversation, NO REFUNDS WILL BE PROVIDED, including but not limited to cases where:
- You leave a conversation early
- You remain connected longer than intended
- You are inactive or passive
- You are dissatisfied with the conversation
- You fall asleep or fail to end the session
All usage is considered final and irreversible.
7User Responsibility
You are solely responsible for:
- Starting and ending conversations
- Monitoring your time and Token balance
- Deciding when to disconnect
Zeuvox provides clear indicators of ongoing usage and billing. Failure to end a session does not constitute an error or misuse by Zeuvox.
8Acceptable Use
You agree not to:
- Engage in illegal activities
- Harass, threaten, or abuse others
- Misrepresent yourself or your qualifications
- Attempt to bypass payment systems
- Misuse the Platform in any way
Detailed rules are defined in the Acceptable Use Policy.
9Moderation & Enforcement
Zeuvox reserves the right to:
- Review user activity
- Investigate reports
- Suspend or terminate accounts
- Remove content or restrict access
These actions may be taken without prior notice and without refund.
10Termination
You may stop using Zeuvox at any time.
Zeuvox may terminate or suspend your account if:
- You violate these Terms
- You engage in harmful behavior
- Required by law
Termination does not entitle you to any refund.
11Limitation of Liability
To the maximum extent permitted by law, Zeuvox shall not be liable for:
- Content of conversations
- Actions of other users
- Indirect or consequential damages
- Loss of data, profits, or goodwill
Use of the Platform is at your own risk.
12Disclaimer
The Platform is provided "as is" and "as available".
Zeuvox makes no guarantees regarding:
- Availability
- Quality of conversations
- Outcomes or results
13Governing Law & Jurisdiction
These Terms shall be governed by the laws of the applicable jurisdiction.
Any disputes shall be resolved exclusively by the competent courts of the applicable jurisdiction.
14Contact
For legal inquiries:
legal@zeuvox.com